Our Most Recent Service Reviews
I recently had the pleasure of working with Priority Plumbing and Heating, and I couldn’t be more pleased with the exceptional service and attention to detail they provided. From start to finish, the team at Priority Plumbing and Heating demonstrated ...their expertise and dedication, earning my enthusiastic 5-star rating. From my initial inquiry to the completion of the project, Priority Plumbing and Heating surpassed my expectations at every step. Their customer service was top-notch, promptly addressing my inquiries and ensuring I felt valued as a customer. They showed genuine care for my home and treated my project as if it were their own. I would particularly like to express my heartfelt gratitude to my assigned plumber, Romie. His professionalism and commitment were truly outstanding. Romie took the time to listen to my concerns and preferences, providing valuable insights and suggestions along the way. It was evident that he approached the job with meticulous attention to detail, ensuring everything was done to perfection. Not only did Romie exhibit exceptional technical skills, but he also displayed a level of respect and care for my home that went above and beyond. He was meticulous in protecting my property, taking extra measures to prevent any damage during the project. His friendly demeanor and willingness to address any questions or concerns made the entire experience stress-free and enjoyable. Overall, I highly recommend Priority Plumbing and Heating for their outstanding service, professionalism, and personalized attention. Their team, especially Romie, truly went the extra mile to ensure my complete satisfaction. If you’re looking for a reliable and trustworthy plumbing and heating company, Priority Plumbing and Heating should be your top choice. Thank you again to Romie and the entire team for treating my home as if it were your own!Read More...
Zhayn Scott was so professional, kind, and friendly! Fixed our tub's plumbing issue in no time at all and called ahead of time to let us know he was on the way. He arrived earlier that the scheduled time. Wow!
Charlton was very pleasant to deal with and did a great job explaining to me everything that I needed to know. And the repair was quite affordable.
We love Priority Plumbing! Especially Josh K! When another plumbing company left us high and dry (high and wet?) with an overflowing sump pump pit in the middle of a major rainstorm, Josh was able to finish installing the new sump pump motor, including ...the complicated battery backup system. It was kind of a weird situation and he really stuck with it and got it done. Very pleasant to work with and very communicative. Thank you!Read More...
First, I requested an appointment at 11pm at night and had a tech at my house by 8:30am the next morning, I was thrilled! Romie showed up on time and even a bit earlier in the window that they gave me. He did an extremely thorough job and made sure I was ...informed of what he was doing. He cleared our clogged sewer line in no-time. Additionally, he was very careful to not make a mess and he completely contained it by putting down necessary mats and protectors so as not to make one. 5 stars and I would absolutely call Priority again and ask for Romie by name! Great job and got our household back to being able to use water in our home quickly!Read More...
***Updated review*** I spoke to Sean (general manager) today about being overcharged for a mini-split diagnostic. The company’s website has an advertised price of $99 for a mini-split diagnostic, but I was charged $558 ($279/hour) when two technicians ...came out this past May for two hours to perform a diagnostic on my mini-split system. Sean apologized for the error and made things right by crediting $459 back to me. What a breath of fresh air to deal with a manager of a business who will own up to mistakes and make things right. Thanks again, Sean!Read More...
This company is one of the contractors that Home Serve uses. Communication was key in resolving this issue. I had a sewer line backing up and I was unable to run any water because it caused it to flood in my laundry room. They contacted me immediately ...and had someone at my house that same day. The next day a very knowledgeable technician, Zayne, was at my home and fixed the problem. Their technician was pleasant and very professional and explained exactly what he was doing to resolve the issue.Read More...
I had another company come out to clear my main sewer line and they said I would need to tear up floors etc for them to find the blockage. I felt they were trying to take advantage of my lack of plumbing knowledge. I called Priority Plumbing and they ...came the next morning. Romie came out and was done in an hour. Priority Plumbing was half the cost of the other company and they are very trustworthy! Thank you again Romie. I will request you if I ever have to go through this again! I am a very happy customerRead More...
Erik was excellent in every aspect of service he provided. He called 45 mins. prior to his arrival, arrived on time, opened the ceiling in our laundry room to determine the cause of the leak, ran out and found the parts needed and repaired it with a ...better system then we had! I have used this company for several services on rental properties as well as here at our home and it's been five stars plus each and every time! Thanks again and again for superior service!Read More...
Omar went above and beyond to find a back-ordered circuit board needed to repair my furnace. He was timely, professional, informative, and kind. The office staff was professional and responsive.